Lune Sense No two customers are the same. Sense does not recommend the same thing to everyone.

What it does

• Needs Analysis

  • Carrying out needs analysis
  • Understanding preferences
  • Offering options based on budget

• Product and Service Recommendation

  • Recommending products
  • Recommending services
  • Offering alternative products
  • Recommending complementary products

• Package Building

  • Building packages
  • Building bundles
  • Building baskets

• Sales and Routing

  • Creating cross-sell opportunities
  • Directing the user to the right product or service
  • Working with the business's own catalogue, stock or service structure

Where it works

Sense is not limited to a specific platform.

It can be integrated into:

• Websites
• Mobile apps
• Tablet apps
• In-store kiosk systems
• QR-based experiences
• E-commerce platforms
• The business's existing software
• Other LUNE products such as Lune Echo

Example Uses

• Fashion: builds outfits based on style, size, purpose of use and budget.
• Perfume: recommends suitable scents based on fragrance preferences, use and expected intensity.
• Cosmetics: builds a care routine and product basket based on the needs and preferences the user states.
• Furniture: builds furniture combinations based on space, style, need and budget.
• Automotive: recommends suitable vehicles from current stock based on purpose of use, budget, vehicle type and expectations.
• Hotels and Tourism: builds a personal package based on purpose of stay, number of guests, duration and activity preferences.
• Weddings and Events: directs the customer to the right service package based on date, number of guests, concept and budget.

Key benefit

It makes decisions easier, speeds up product discovery, personalises the customer experience and helps increase basket value.