Lune Vox When the phone rings, Vox answers.

Vox listens to the customer, speaks naturally, and turns the call into a real outcome, from giving information to booking an appointment.

Lune Vox is an AI voice agent for businesses that speaks naturally.

It can answer inbound calls and place outbound calls in the scenarios the business defines. It understands the purpose of the call and gives information, carries out transactions, creates records, or hands the call to a human agent when needed.

What it does

  • Call Handling

    • Answering inbound calls
    • Placing outbound calls
  • Appointments and Bookings

    • Creating, rescheduling and cancelling appointments
    • Taking bookings
    • Sending appointment and payment reminders
  • Sales and Qualification

    • Answering information requests
    • Collecting sales leads
    • Pre-qualifying customers
    • Creating quote or callback requests
  • Records and Integration

    • Making survey and satisfaction calls
    • Making verification or informational calls
    • Recording call outcomes
    • Transferring data to the CRM and business systems
    • Transferring live to a human agent when needed
    • Running call scenarios specific to the business

Use Cases

  • Hotels
  • Clinics
  • Beauty centres
  • Automotive
  • Real estate
  • Educational institutions
  • Service businesses
  • Restaurants and booking-focused businesses
  • Corporate organisations with high call volume

Key benefit

It reduces missed calls, scales the phone operation, and gives customers a contact point that is always reachable.

CONTACT

Let's make AI meaningful for your business.

Tell us what you need and together we will design the setup that suits you best. With the right product, the right implementation and lasting support, let LUNE work with you.

  • Fast response
  • Solutions built around real needs
  • Long-term partnership